Privacy Policy
Privacy Policy
At Sprout, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you interact with our website, purchase Sprout products, or otherwise engage with us.
1. Information We Collect
We collect the following personal data to provide and improve our services:
Personal Information:
Name, billing address, delivery address, email and phone number.
Order Information:
Details related to your purchase, such as order history and preferences.
Browsing and Tracking Data:
Information from cookies and tracking tools, including Google Analytics, Google Ads, Microsoft Clarity and CallRail, to analyze website performance and enhance user experience
2. How We Use Your Information
Your personal data is used for the following purposes:
Processing and delivering your orders.
Communicating with you about orders, inquiries and promotions (if opted in).
Improving website functionality, customer service and product offerings.
Conducting analytics to understand user behavior and preferences.
3. Data Sharing
We do not sell or share your personal data with third parties, except when necessary for order fulfillment:
Delivery Companies:
We provide delivery details, including name, address and phone number, for shipping purposes
Third-Party Tools:
Analytics and advertising platforms like Google Analytics and Google Ads may collect usage data directly for performance tracking and marketing.
4. Data Security
SSL encryption and HTTPS protocols for safe data transmission.
Firewalls and malware protection to secure our servers.
Regular monitoring and updates to ensure compliance with industry standards.
5. User Rights
Access and Correction:
Request access to or corrections of your personal data.
Deletion:
Request deletion of your personal information where applicable.
Opt-Out:
Unsubscribe from marketing communications or disable cookies via your browser settings.
6. Data Retention
Order Information:
Retained indefinitely to maintain accurate order records.
Payment Information:
Not stored by Araam Inc.
7. Age Policy
Our website is accessible to all users in compliance with the laws of Edmonton, Alberta, Canada.
8. International Users
We serve customers in Canada and the United States only. Information is processed under the laws of Alberta, Canada.
9. Updates to This Privacy Policy
We may update this Privacy Policy as necessary to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the “Last Updated” date.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Sprout Sleep
1616 178 St NW, Edmonton, AB T5S 2E6
Email: info@sproutsleep.com
Phone: 780-444-1388
