Refund policy
Refund Policy
At Sprout, we take great care in crafting high-quality, natural sleep products designed to provide exceptional comfort and support. To maintain the integrity and hygiene of our products, we operate a final sale policy on all purchases. Please review the details of our refund policy below
Final Sale Policy
All purchases made through Sprout or our authorized dealers are considered final sale. This includes mattresses, toppers, pillows, box springs, duvets, sheets, mattress protectors and other accessories. We do not offer refunds, returns, or exchanges under any circumstances, except in cases covered by our warranty policy.
Warranty Claims
Damaged During Shipping
Sprout is not liable for damages that occur during shipping. If your product arrives damaged, please contact the delivery service directly to file a claim. Our team will assist in the claims process if necessary.
Order Cancellations
Contact Us
For any questions about our refund policy, warranty coverage, or product care, please reach out to our customer service team. We are here to assist you.
